F.A.Q.

How much do you charge?

The price of a Custom Cake is dependent upon the design, custom flavors and difficulty level of the cake. Prices vary based on what is being asked for by the customer. However, you can find a base price, here on our website under menu and pricing, to give you an idea of what price range your custom cake may possibly fall into. Keep in mind all cake designs are different and the price varies in a wide range…only a cake consultant can give you the most accurate price for your custom cake.

Is there a consultation fee?

Consultations can be given by phone, email or in person. These are free of charge and it is recommended that any large cake order, especially those requiring a contract, be done in person.

How do I make an appointment for a consultation?

It is easy to make an appointment for an in person consultation. You may contact us by phone or email to set up the appointment. If by email, someone will return your phone call promptly to make arrangements. Please see our contact information under the Contact Us tab.

Do you require a deposit?

Deposits are required on all cake orders of $150.00 or more. The deposit amount required is $75 and is non refundable. Deposits are due at the time in which the contract is signed.

Can I make changes to my design after the initial consultation?

Yes. Changes to the order may be made up to five days before the date of the event. Any changes made after the deadline may be denied or consist of additional fees.

Do you deliver and is there a delivery charge?

Yes, we do deliver. Delivery charges are based on distance, therefore they vary. Delivery is not available on all orders; however, this is negotiable for additional charges. Delivery fees include the delivery of the cake product as well as set up.

How far in advance do I have to order or can I pick up a cake on the same day?

Orders should be placed as far in advance as possible, especially if the order is for a large event. However, we have been able to deliver a high quality product within a day’s notice, so it doesn’t hurt to inquire. Not too many custom cakes can be ordered and picked up or delivered on the same day. Unfortunately, this would not allow enough planning time for quality work.

Do you make character cakes?

We do make character cakes. Sometimes they are made from a character pan and other times they are made of fondant. All depends on what is being asked of us.

How do you receive payment?

Currently payments are received either by PayPal, personal check, or cash. When paying with a personal check the check must clear the bank within three days of your event; which also means the check must be received by The Sweetest Daze in a timely manner to allow for clearance. If payment is not received and no other satisfactory arrangements have been made the order will NOT be completed or delivered.